Privacy Policy - Rapé Amazónico

At Rapé Amazónico, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data when you access our website, place an order, or use our services. By using our website and providing your personal data, you agree to the terms set forth in this Privacy Policy.

1. Data Controller

The data controller for the personal data collected through this website is Rapé Amazónico. For any inquiries or exercise of rights related to your personal data, you can contact us via the following means:

Email: Write us an email
Address: Tennis 64, Mediona, Barcelona, 08773, Spain
Phone: +34 611 811 445

2. Personal Data We Collect

At Rapé Amazónico, we collect the personal information necessary to process and ship your orders, as well as to improve your shopping experience. The types of data we collect include:

Identification Data: First name, last name.
Contact Data: Email address, phone number.
Address Data: Shipping and billing address.
Payment Data: Payment-related information, managed through secure platforms such as WooPayments and PayPal.
Browsing Data: Information about how you interact with our website, such as IP address, device type, and online activity, using cookies (see below for details).

These data are collected when you place an order, subscribe to our newsletter, or interact with our site in any other way.

3. Purpose of Data Processing

We collect and process your personal data for the following purposes:

Order Processing: To process and manage your orders, including payment and delivery of products.
Customer Service: To respond to your inquiries, concerns, or complaints, and to improve your shopping experience.
Marketing and Promotions: If you have given your consent, we use your information to send you promotions, news, and offers that we believe may be of interest to you.
Service Improvement: We analyze user behavior on our site to optimize and personalize the browsing experience.

4. Legal Basis for Data Processing

The legal basis for processing your personal data is based on the following grounds:

Contract Execution: Data processing is necessary for the execution of a sales contract for products or services.
Consent: For sending marketing communications, we request your explicit consent, which you can withdraw at any time.
Legitimate Interest: The processing of data for improving the site’s functionality and analyzing user behavior is based on our legitimate interest in providing a more tailored service.

5. How We Store and Protect Your Data

Your personal data is stored securely in an encrypted database on our server, hosted by IONOS, which meets the highest security standards.

We also ensure that your personal data is only accessible to authorized personnel at Rapé Amazónico and is not shared with third parties outside the scope outlined in this policy.

At Rapé Amazónico, we do not share your personal data with third parties, except in the following cases:

Shipping and Delivery Services: We share your information with the company PackLink to fulfill your order to the shipping address you provided. This company is committed to complying with applicable data protection laws.
Payment Providers: To process your payment, we share the necessary data with WooPayments and PayPal, who are required to protect your information according to data protection legislation.

We do not sell or share your data with other companies for non-related commercial purposes.

7. Use of Cookies and Similar Technologies

At Rapé Amazónico, we use cookies and similar technologies (such as tracking pixels) to enhance the user experience on our website. Cookies are small files that are stored on your device when you browse our site.

We use cookies to:

Remember your preferences and facilitate navigation on the site.
Analyze web traffic using tools such as Google Analytics to understand how users interact with our site.

You can configure your browser to block cookies or notify you when they are used, but please note that some site features may not function correctly if you disable cookies.

8. Your Rights as a User

As a user, you have the right to exercise certain rights regarding your personal data, including:

Access to the personal data we hold about you.
Rectification of any inaccurate or incomplete information.
Erasure of your personal data when it is no longer necessary for the purposes for which it was collected.
Objection to the processing of your data based on your particular situation.
Data portability, meaning receiving your data in a structured, commonly used, and machine-readable format.
Withdraw consent at any time, without affecting the legality of the processing based on the consent before withdrawal.

To exercise any of these rights, you can contact us through the means provided above.

9. International Data Transfers

If we process your data outside the European Economic Area (EEA), we will take all necessary measures to ensure that your data is adequately protected in accordance with applicable data protection laws.

10. Data Retention Period

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless the law requires us to retain it for a longer period.

11. Modifications to the Privacy Policy

Rapé Amazónico reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the end of the document. We recommend that you review this page periodically to stay informed about how we protect your personal data.

Last updated: 05 Febraury 2025